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{{#tlo}}Editing Your User Profile{{/tlo}}{{#rr5}}Changing Your Account Settings{{/rr5}}

If necessary, you can change many aspects of your {{#tlo}}user profile{{/tlo}}{{#rr5}}account settings{{/rr5}}. If you are not already on the {{#tlo}}User Profile{{/tlo}}{{#rr5}}Account Settings{{/rr5}} screen, you can get there by {{^phone}}{{#web}}clicking{{/web}}{{^web}}tapping{{/web}} Your Username in the upper right-hand part of the screen, then selecting {{#tlo}}Profile{{/tlo}}{{#rr5}}Account Options{{/rr5}} to go to the main Account Options screen.{{/phone}}{{#phone}}tapping Menu, then tapping your username and choosing {{#tlo}}Profile{{/tlo}}{{#rr5}}Account Options{{/rr5}} to go to the main Account Options screen.{{/phone}} On that screen, {{#web}}click{{/web}}{{^web}}tap{{/web}} {{#tlo}}User Profile{{/tlo}}{{#rr5}}Account Settings{{/rr5}}.

Note: Any fields that are marked with an asterisk on the {{#tlo}}User Profile{{/tlo}}{{#rr5}}Account Settings{{/rr5}} screen are required. All other fields are optional.{{#mobile}} In offline mode, your {{#tlo}}profile{{/tlo}}{{#rr5}}settings{{/rr5}} can only be viewed, not edited.{{/mobile}}{{#tlo}} The profile features may not be available in all versions of the program and are not available for guest accounts.{{/tlo}}

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To use the Account Information section of the {{#tlo}}User Profile{{/tlo}}{{#rr5}}Account Settings{{/rr5}} screen:

  1. Check the Username field to display your username. You should use this username when you log into the program. Usernames cannot be edited.
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  3. Type or edit your full name in the Name field. Names can be up to 64 characters.
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  5. Type or edit your email address in the Email field. If you sign up to receive any email notifications from Transparent Language, they will be sent to this address. Your email can also be used for password recovery.
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  7. Select a role in the Primary Role field. Your primary role determines which portal appears by default when you log in: If you select Learner or Other, the Learning Portal will appear by default. If you choose Instructor, the Instructor Portal will appear by default. If you choose CLPM, the Admin Portal will appear by default. However, you will have access to all standard {{#rr5}}CL-150{{/rr5}}{{#tlo}}program{{/tlo}} features regardless of your selection.
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  9. Use the Grading Scale menu to select a grading scale (ILR, ACTFL, CEFR, or ADLPRS), then view the scores and the test expiration date you have stored for that scale. It is possible to have scores and/or a date stored for more than one scale. This information cannot be edited.
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  11. Type or edit your phone number, including area code, in the Phone Number field.
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  13. Select your time zone in the Time Zone field. The program will track your daily learning goal by measuring how much time you spend in learning activities during each 24-hour period from midnight to midnight in the time zone selected here. Consult Understanding Learning Goals and Streaks.
  14. If any other fields appear in this section, select the appropriate information for them. (Some organizations may request additional profile details.)
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  16. {{#web}}Click{{/web}}{{^web}}Tap{{/web}} Download My Personal Data to download a .csv file that lists the personal data which Transparent Language Online currently has stored for you.
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  18. When you've finished making changes to the account information, {{#web}}click{{/web}}{{^web}}tap{{/web}} SAVE in that section. If you leave the screen without saving, your changes will be lost.
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  20. If you wish to cancel your account and exercise your right to be forgotten, {{#web}}click{{/web}}{{^web}}tap{{/web}} the Forget Me link and follow the instructions on the screen. If you choose to be forgotten, Transparent Language will retain your user data for 30 days. If you change your mind during this period, you can stop the process of being forgotten by logging into your account. If you haven't logged in within 30 days, your account and all your learning progress will be PERMANENTLY forgotten. At that point, the action cannot be undone. Consult Exercising Your Right to Be Forgotten. Note: You can view the Transparent Language Online Terms of Use and Privacy Policy using the links at the bottom of the {{#tlo}}User Profile{{/tlo}}{{#rr5}}Account Settings{{/rr5}} screen.
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To use the New Password section of the {{#tlo}}User Profile{{/tlo}}{{#rr5}}Account Settings{{/rr5}} screen:

  1. Type your current password in the Current Password field.
  2. Type a new password in the New Password field. Passwords should be between 8 and 64 characters long and contain at least one uppercase letter, one lowercase letter, and one number. Unlike usernames, passwords are case-sensitive.
  3. Type the new password again in the Confirm New Password field.
  4. When you've entered both your current password and the new one, {{#web}}click{{/web}}{{^web}}tap{{/web}} SAVE in that section. If you leave the screen without saving, your changes will be lost.
  5. Note: If you do not want to change your password at this time, leave all the fields in this section blank.

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To use the Rollover from Another Account section of the {{#tlo}}User Profile{{/tlo}}{{#rr5}}Account Settings{{/rr5}} screen:

  1. Enter the synchronization password for another account from which you want to transfer learning data into this account in the Synchronization Password from Other Account field. Note: Your synchronization password is the 9-digit code you use for CL-150 mobile access, NOT your regular password. To find the synchronization password for your other account, log into the CL-150 with that account, then {{#web}}click{{/web}}{{^web}}tap{{/web}} Mobile Access at the top of the screen.
  2. {{#web}}Click{{/web}}{{^web}}Tap{{/web}} START ROLLOVER to begin the rollover process. All your lesson progress, course progress, and learned vocab items from your other account will be added to this account. The other account will then be deactivated. If you have authorized CL-150 Mobile with your other account, the app will automatically start using the credentials of this account after the rollover.
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To use the Notification Settings section of the {{#tlo}}User Profile{{/tlo}}{{#rr5}}Account Settings{{/rr5}} screen:

  1. If you want to receive Daily Refreshers that present your most stale vocab item to you every day so that you can refresh your memory of it, do the following:
  2. If you want to receive Incomplete Lesson reminders when you start working with a lesson but do not complete it, do the following:
  3. If you are enrolled in a class{{#rr5}} or Cohort{{/rr5}} and want to receive Assignment Due notifications whenever you have an uncompleted assignment due within 36 hours,{{^phone}} mark the checkbox at the top of the EMAIL column, then mark the checkbox in the Assignment Due row of that column{{/phone}}{{#phone}} set the Allow Emails from {{#tlo}}Transparent Language Online{{/tlo}}{{#rr5}}the CL-150{{/rr5}} switch at the top of the section to On, then set the Email switch in the Assignment Due area to On as well{{/phone}}. This option requires a valid email address as part of your user profile and may not be available in all versions of the program. Not all users enroll in classes{{#rr5}} or Cohorts{{/rr5}}, so not all users have assignments.
  4. If you are enrolled in a class{{#rr5}} or Cohort{{/rr5}} and want to receive New Assignment notifications whenever new assignments are added,{{^phone}} mark the checkbox at the top of the EMAIL column, then mark the checkbox in the New Assignment row of that column{{/phone}}{{#phone}} set the Allow Emails from {{#tlo}}Transparent Language Online{{/tlo}}{{#rr5}}the CL-150{{/rr5}} switch at the top of the section to On, then set the Email switch in the New Assignment area to On as well{{/phone}}. This option requires a valid email address as part of your user profile and may not be available in all versions of the program. Not all users enroll in classes{{#rr5}} or Cohorts{{/rr5}}, so not all users have assignments.
  5. If you want to receive Daily Goal reminders when you start you haven't completed your daily learning goal or when your current learning streak is about to be broken, do the following:
  6. If you are enrolled in a reporting group and want to receive group messages, do the following:
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To use the the {{#tlo}}User Profile{{/tlo}}{{#rr5}}Account Settings{{/rr5}} screen:

  1. Check the USERNAME field to display the username that you used to activate this app.
  2. Check the MOBILE PASSWORD field to display the password that you used to activate this app. Mobile passwords cannot be edited.
  3. Type or edit your full name in the NAME field. Names can be up to 64 characters.
  4. Type or edit your email address in the EMAIL field. If you use the Account Settings screen to sign up for notifications, they will be sent to this address.
  5. Type or edit your phone number, including area code, in the Phone Number field.
  6. Select your time zone in the TIME ZONE field. The program will track your daily learning goal by measuring how much time you spend in learning activities during each 24-hour period from midnight to midnight based on the time zone selected here.
  7. {{#web}}Click{{/web}}{{^web}}Tap{{/web}} Download My Personal Data to download a .csv file that lists the personal data which Transparent Language currently has stored for you.
  8. After you've made all your changes, {{#web}}click{{/web}}{{^web}}tap{{/web}} SAVE. If you leave the screen without saving, your changes will be lost.
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To use the the {{#tlo}}User Profile{{/tlo}}{{#rr5}}Account Settings{{/rr5}} screen:

  1. If you are not already on the Account Settings screen, go there by {{#web}}clicking{{/web}}{{^web}}tapping{{/web}} Account Settings on the App Settings screen.
  2. If you want to receive emails from Transparent Language, mark YES under the question. If you do not want to receive emails, mark NO.
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At any time, you can also{{#phone}} tap Notifications to display your notifications, tap Goal to check your goal progress, or tap Menu and{{/phone}} do any of the following:


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