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Recovering Usernames or Passwords

If you forget your username or password, you can have a recovery link emailed to you.

To recover your login information:

  1. Fill in the Username or Email field. If you remember your username, you can enter that. Otherwise, enter the email address associated with your account.
  2. {{#web}}Click{{/web}}{{^web}}Tap{{/web}} Submit. You will soon receive an email with your username and a link to reset your password.

You can also {{#web}}click{{/web}}{{^web}}tap{{/web}} Supported Languages for a list of all the available languages in your version of the application, or {{#web}}click{{/web}}{{^web}}tap{{/web}} System Requirements for a list of the current requirements to run the program.{{^mobile}} To change the interface language used for buttons, help files, and text on the screen, {{^phone}}click the round flag button in the upper right-hand corner (for example, Change Interface Language). Note: The flag shown depends on the selected interface, so the appearance of this button varies.{{/phone}}{{#phone}}tap Menu and select Interface Options.{{/phone}}{{/mobile}}

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