Renewing Expired Accounts

If you receive a message that your account has expired, you will need to renew it before you can continue using the program.

To renew your account:

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1. Do any of the following to get a new activation code:
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• {{#web}}Click{{/web}}{{^web}}Tap{{/web}} Purchase Subscription and buy a new subscription.
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• Contact Transparent Language by other means to renew your subscription.
• If you are accessing the program through an organization, contact an administrator at the organization and ask for a new activation code for your subscription.
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2. When you have your new code, type or paste it into the field on the screen. Activation codes are in the format XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. Be sure to enter all the letters and numbers correctly. The dashes will be filled in for you automatically. If you make a mistake and need to clear the field after entering all the characters, {{#web}}click{{/web}}{{^web}}tap{{/web}} .
3. {{#web}}Click{{/web}}{{^web}}Tap{{/web}} Submit.

You can also {{#web}}click{{/web}}{{^web}}tap{{/web}} Supported Languages for a list of all the available languages in your version of the application, or {{#web}}click{{/web}}{{^web}}tap{{/web}} System Requirements for a list of the current requirements to run the program.{{^mobile}} To change the interface language used for buttons, help files, and text on the screen, {{^phone}}click the round flag button in the upper right-hand corner (for example, ). Note: The flag shown depends on the selected interface, so the appearance of this button varies.{{/phone}}{{#phone}}tap and select Interface Options.{{/phone}}{{/mobile}}

Related Topics:

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• {{#web}}{{/web}}{{#mobile}}{{/mobile}}Registering as a User
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• Recovering Usernames or Passwords
• Changing the Interface Language
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• Contacting Us
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